ZERO CHAOS CLUB
A systems-driven virtual operations partner protecting founder time and revenue
Less chaos. More life.
I help founders remove operational friction so they can lead, think and grow - without being buried in the day-to-day.
Here’s the reality - you can’t scale when a significant part of your time is spent on admin, follow-ups and decisions someone else could manage better - and more efficiently.That’s why growth feels heavier than it should.
This isn’t about getting more done. It’s about building a business that doesn’t rely on you for everything.
That's where Zero Chaos Club Virtual Assistance comes in!
Ready to reclaim your time?
Services
I don't do "everything." I specialise in four high-impact services that save you the most time and make the biggest difference to your bottom line.
Step 1 Audit
Pinpoint the administrative bottlenecks and repetitive tasks that are currently draining your energy.
Step 2 Connect
Reach out via the contact form or send me a direct email. Share a brief overview of where you need the most support.
Step 3 Match
A quick review to ensure our partnership will deliver the clarity and results you need.
Step 4 Consult
Book a 15-minute call to discuss your pain points and how my systems can solve them.
Step 5 Onboard
Post-call, I’ll send over my formal proposal, terms of business and onboarding documents for your review
Step 6 Kick-off
With the contract signed and the deposit secured, we officially kick off. I’ll handle the rest.
Not sure which service you need? Book a call and we'll figure it out together.
Tools & Systems
I use as a Virtual Assistant
work with me
Ready to join Zero Chaos Club?
Let's grab a virtual coffee!The best way to see if we click is to actually chat. Book a free 15-minute discovery call to vent about your current admin chaos and see how I can help you clear it.
Prefer to send a message?
I typically respond to all inquiries within 24 business hours.
P.S. Are you a green, vegan or purpose-driven company? Please mention it in your message! Nothing makes me happier than using my skills to support brands that are doing good in the world.
Hi, I'm Simona!
Admin wrangler. Travel coordinator. Chaos eliminator.Based in East London (via Lithuania and a 3-year backpacking trip across Asia), I’ve spent the last 15+ years in the trenches of high-stakes administration.I’ve managed operations for £1M+ construction projects and kept C-suite executives afloat while they built their empires. I learned one thing very quickly - chaos isn't a badge of honour. It's just exhausting.If I can organise a 50-person construction team on a multi-million-pound site, I am more than capable of handling your inbox, diary, and travel logistics.So I created Zero Chaos Club. Because your business doesn't need more noise. It needs systems.
The Zero Chaos Club motto is simple
Your inbox shouldn't dictate your day. Your diary shouldn't own you. And your brilliant brain definitely shouldn't be formatting PowerPoints at midnight.I believe business should support your life, not consume it. Those 15 hours a week you're losing to admin? That's your freedom time. Whether you use it to find more clients or just enjoy a guilt-free weekend - I'm here to help you reclaim it.If I can organise a 50-person construction team on a multi-million-pound site, I am more than capable of handling your inbox, diary and travel logistics.So I created Zero Chaos Club. Because your business doesn't need more noise. It needs systems.
Why "Zero Chaos Club"?
Chaos isn't aspirational.The entrepreneur drowning in emails? They need systems. The professional billing huge rates but working weekends? They need support. The founder with big impact but zero time? They need operations.Zero Chaos Club is a no-BS, high-integrity approach to the core services that keep businesses running smoothly.My promise - I promise the complete elimination of administrative stress. We move you from "overwhelmed" to "total oversight." If I can organise a 50-person construction team on a multi-million-pound site, I am more than capable of handling your inbox, diary and travel logistics.
My Philosophy
Done is better than perfect. I value momentum over perfectionism. We get things moving.Boundaries are beautiful. Weekends are sacred. Compassion beats the cult of constant productivity. If we're going to spend 40+ hours a month working together, we should actually like each other!Powered by plants & purpose. I’m proudly plant-based and deeply passionate about sustainability. While I work with all kinds of brilliant businesses, I have a special soft spot for founders building something kind, ethical or green.The bottom line - if you value authenticity over polish, systems that actually work, and you care about the planet as much as your profit margins, we’re going to get along brilliantly.
Off duty SimonaThe wanderlust. Three years of backpacking changed my DNA. I believe the world is best experienced with an open mind and comfortable shoes. Next stop - South America.The plant-based mission. I’m obsessed with finding the best vegan food in every city I visit and am currently trying (and mostly failing) to recreate my favourite Taiwanese street dishes at home.The Balance. Burnout isn't a badge of honour. When I'm not organising your business, I'm grounding myself - yoga (certified YTT Rishikesh, India), long walks and protecting my peace so I can show up fully for you and myself.The Bookworm.Usually read three books at once because I never learned the art of moderation.
The values (or why we’ll get along)Planet first. I run a paperless business and believe sustainability isn't optional. If you’re building something green, ethical, or kind to the earth, we are going to get along really well.Conscious travel. Not all travel is created equal. I champion regenerative journeys that respect communities over extractive tourism. Let's explore the world without destroying it.Good humans only. Life is too short for bad vibes. I choose clients I genuinely connect with, on projects that feel aligned. Mutual respect and healthy boundaries are my love language.Forever curious. Whether it's mastering a new tech tool or finally perfecting the oat milk flat white - I never stop trying to do things better.
PA SUPPORT
The "I can finally breathe" service. This is the classic rescue mission for your inbox and diary. I step in to tame the noise so you can start actually working (or just leave on time for once).
Everything I handle:
Inbox triage and management (filtering noise, drafting responses)
Diary coordination and scheduling (resolving conflicts, protecting time)
Meeting logistics and prep (agendas, coordination, attendee comms)
Document formatting and polish (proofreading, editing, branding)
Digital file organisation (folder structures, cloud management)
Supplier and contractor liaison (chasing updates, confirming orders)
Perfect for - one-off projects, urgent tasks, seasonal busy periods or testing VA support before committing to a monthly retainer.
Travel Management
The "you just show up" service. Whether it’s a quick business trip or a complex multi-city tour, I handle the entire logistical puzzle. No more scrolling Expedia at midnight.
Everything I handle:
Flight research and bookings
Hotel research and reservations with personalised recommendations
Ground transportation and restaurant reservations
Comprehensive, detailed travel itineraries (you'll never be lost)
Speciality travel experiences (eco-tourism, wellness retreats, luxury, adventure)
Visa application preparation (administrative support)
Perfect for - frequent travellers, travel advisors organising FAM trips, or anyone who finds trip planning more stressful than the trip itself.
EXECUTIVE SUPPORT
The "right-hand partner" service. High-level, strategic support for who need someone to guard their time, handle sensitive work with absolute discretion.
Everything I handle:
Board and leadership meeting prep (board pack collation, follow-ups)
Strategic diary and inbox gatekeeping (prioritisation, conflict resolution)
Confidential stakeholder liaison (managing high-level relationships, drafting comms)
Report and presentation creation (briefing notes, deck design, formatting)
Research and information synthesis (collating data, market research)
Process optimisation (streamlining workflows, removing bottlenecks)
Perfect for - senior leaders who need someone who understands high-stakes decision-making and can handle sensitive information with discretion.
OPERATIONAL PROJECT MANAGEMENT
The "nothing slips through the cracks" service. I bring order to chaos. I turn your big ideas into actionable plans, tracking every milestone so your projects cross the finish line.
Everything I handle:
Full project lifecycle management (initiation, tracking, completion)
Strategic initiative coordination (operational changes, business moves)
Stakeholder and team management (keeping everyone aligned and accountable)
Project planning and timeline tracking (milestones, deadlines, critical paths)
Workflow improvement and optimisation (creating SOPs, refining processes)
Project tool implementation (setting up Notion, Trello or Asana for the team)
Perfect for - business owners managing multiple projects, launches or initiatives who need someone to keep all the plates spinning.
Packages
Why hire a VA? (the "numbers don't lie" bit)
Look, hiring an employee is a significant commitment (and a substantial amount of paperwork). When you join the Zero Chaos Club, you get 15 years of high-level expertise without the headache of becoming an HR department. You pay for the results, not the downtime.The "Zero Chaos" perks package (aka what you DON'T pay for):❌ No National Insurance or Pension drama (I handle my own future, thanks!)
❌ No holiday or sick pay (you only pay when the work gets done)
❌ No recruitment fees or lengthy interviews
❌ No expensive equipment or software licenses (I come with my own tech stack)
❌ No "water cooler" downtime (I’m efficient because I love what I do)
How we work together
Choose the level of support that fits your current chaos level. All retainer packages give you access to my four core services. Think of it as a sliding scale of support - from "help me breathe" to "run my business for me."
Why join the Zero Chaos Club?
When you join the Club on a monthly basis, you get more than just hours. You get a dedicated operations partner.
Priority Scheduling
Retainer clients skip the queue. You get priority scheduling and faster turnaround times (24-48 hours), guaranteed.
Systems Audit
We kick off with a complimentary review of your current tools to find the quick wins and automations you’re missing.
Strategic Syncs
We don’t just "do tasks." We have monthly strategy calls and progress reports to ensure we’re actually moving the needle on your big goals.
Direct Communication
Clear, direct communication via email for accountability. Strategy calls happen when they suit you, not just when I’m free.
No Hidden Fees
The rate is the rate. I cover my own software, insurance and overheads. You just pay for the results.
*Ad-Hoc Support. A 50% deposit is required before work commences to confirm the scope. The remaining 50% is due upon project completion. **Retainer Packages. Invoiced and payable in full at the start of each monthly cycle. Hours are reserved exclusively for you to guarantee my availability; unused hours do not roll over. A 30-day notice period is required for any package changes or cancellations.
NOT SURE WHICH PACKAGE IS RIGHT FOR YOU?
Book a free 15-minute discovery call and we'll figure it out together. No pressure, no sales pitch - just honest advice about what would work best for your business.
ESSENTIALS
10 hours per month | £330/month
The "dip your toes in" package. Behind-the-scenes support while keeping you in the driver’s seat. It’s perfect if you’re ready to hand over the backend basics and reclaim your focus without committing to full strategic operations just yet.
What you get:
Weekly inbox triage and diary management (filtering noise, blocking time)
Essential coordination and scheduling (meetings, basic document prep)
Email communication and task handling (I manage the back-and-forth)
Monthly progress reporting (tracking hours used and tasks completed)
Flexible focus across core services (prioritising what you need most)
Turnaround standards:
24-48 hours for routine tasks
The Impact:
You save 5-10 hours a week. That’s enough time to finally focus on that one big project (or just leave work on time).
Best for:
Solopreneurs ready to start delegating without a massive commitment.
GROWTH
20 hours per month | £630/month
The "momentum" package. This tier moves beyond reactive task completion to proactive rhythm and momentum. We step in before things become problems and keep everything moving forward - even when you aren’t looking.
What you get:
Daily gatekeeping of inbox and diary (protecting time for high-value work)
Complex project coordination and document polish (executive flair)
Proactive partnership and anticipation (spotting needs before you ask)
Dedicated allocation across all services (priority access to my skills)
Monthly strategic syncs (aligning operations with your growth goals)
Turnaround standards:
24-48 hours for routine tasks
The Impact:
You save 10-20 hours a week. That’s the capacity for 2-3 more clients (or a significantly better work-life balance).
Best for:
Growing businesses that need consistent, reliable support to maintain momentum.
ACCELERATE
35 hours per month | £1,050 /month
The "total freedom" package. For high-revenue professionals who are ready to hand over the keys to the back office. You focus 100% on revenue and strategy. It’s a complete strategic partnership designed to double your capacity.
What you get:
Complete operational oversight (comprehensive daily support)
Strategic systems management (optimising workflows and processes)
Dedicated focus and deep-dive partnership (your consistent right hand)
Frequent progress updates and strategy reviews (keeping us aligned)
Full back-office engine (I run the operations so you can lead)
Turnaround standards:
24-48 hours for routine tasks
The Impact:
You save 20+ hours a week. This effectively doubles your capacity or halves your workload.
Best for
Established professionals who value their time above all else and are ready to focus on revenue-generating work.
Privacy PolicyLast Updated: January 20261. Introduction
Welcome to Zero Chaos Club. We respect your privacy and are committed to protecting your personal data. This policy informs you how we look after your data when you visit our website (zerochaosclub.co.uk) and tells you about your privacy rights under UK GDPR.2. The Data We Collect
We may collect and process the following data:
- Identity Data: Name or username if provided via forms.
- Contact Data: Email address.
- Technical Data: IP address, browser type, and location (collected via cookies).3. Third-Party Data & Professional Confidentiality As a Virtual Operations Partner, Zero Chaos Club often processes data provided by our clients relating to their own customers, employees, or suppliers. We treat this data with the highest level of professional discretion:
- Data Processing: We act as a 'Data Processor' for any third-party information you share. We only access this data to perform tasks outlined in our agreement.
- Confidentiality: We maintain a 'Zero Chaos, Zero Leak' policy. All client credentials and records are stored in encrypted managers and are never shared.
- AI Usage: We do not input sensitive client data into public AI models. Any AI tools used for task efficiency are configured to ensure data remains private.4. How We Use Your Data
We only use your data for the following reasons:
- To respond to your inquiries via our contact forms.
- To send you club updates (only if you have opted in).
- To improve our website performance via analytics cookies.5. Lawful Basis
We process your data based on Consent (when you tick a box or accept cookies) and Legitimate Interest (to run and protect our club's digital presence).6. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected. Typically, this is while you remain a member or until you request that we delete it.7. Your Legal Rights
Under UK law, you have the right to:
- Request access to your personal data.
- Request correction or erasure of your data.
- Object to processing or withdraw consent at any time.8. Contact Us
If you have any questions about this policy, please contact us at: [email protected]
Zero Chaos Club: Terms of ServiceEffective Date: January 20261. Acceptance of Terms By accessing and using zerochaosclub.co.uk, you agree to be bound by these Terms of Service and all applicable laws and regulations in the United Kingdom.2. Intellectual Property The content, logo, and original "Zero Chaos" artwork on this site are the intellectual property of Zero Chaos Club. You may view and download material for personal, non-commercial use only.3. Membership Conduct As a member or user of this site, you agree to:Provide accurate information when using contact forms.Not use the site for any unlawful purpose.Respect the community values of the club. We reserve the right to terminate access for behavior deemed harmful or "chaotic" to our mission.4. Limitation of Liability Zero Chaos Club provides this website on an "as is" basis. While we strive for "zero chaos," we cannot guarantee the site will be 100% error-free or uninterrupted. We are not liable for any loss or damage resulting from your use of the site.5. Third-Party Links Our site may contain links to external services (like payment processors or social media). We are not responsible for the content or privacy practices of these external sites.6. Governing Law These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
Accessibility StatementLast Updated: January 20261. Our Commitment Zero Chaos Club is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.2. Standards We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 level AA standards. This includes ensuring our colors have sufficient contrast and our site is navigable via keyboard.3. Known Issues As this is a creative site, some abstract design elements may occasionally pose challenges for screen readers. We are actively working to ensure all images have descriptive alternative text.4. Feedback & Contact We welcome your feedback on the accessibility of our website. If you encounter any barriers, please contact us: [email protected]