Dedicated VA Support -
No Handoffs, No Gaps.

Your back office shouldn't be your second job.

Back office support for builders, contractors and trades businesses, so you can grow without it breaking you.

You started the business because you're good at the work. Not because you wanted to spend Sunday evening chasing a payment, rewriting a quote or trying to remember if that gas safe certificate went out.

Most trades and construction owners end up exactly here. Brilliant on the tools, buried in everything around them. The quote that should've gone out Monday is still sitting in drafts on Wednesday - and the client who didn't hear back went with someone else. The invoice from three weeks ago still hasn't been chased. The supplier who's gone quiet is about to cause a problem on site. The compliance document is in a folder nobody's opened.

Messy office desk with scattered papers, a telephone, a calculator, and a yellow file folder, with other office furniture and computer monitors in the background.

Every one of those is money you've already earned but haven't collected. Work you could've won but didn't follow up in time. Referrals you never asked for. Jobs that looked profitable until you actually checked the numbers.

The business is growing - and somehow it feels harder, not easier.

Zero Chaos Club runs the back office of your trades business so you can stay on the tools, take on more work, and stop carrying the mental load of everything that isn't the job itself. Quotes go out the same day. Payments get chased before they become awkward. Suppliers get managed before they become a problem on site. Your numbers are looked at regularly, not just when something goes wrong.

The professional side is only half of it though.

Most business owners who come to me have already tried keeping on top of it themselves. The problem was never effort, it was that the back office was never designed to be a one-person job.

Father and two children playing soccer outdoors on a grassy yard with trees and bushes in the background.

The other half is what your week starts to look like. Finishing on site and actually finishing. A Saturday morning that belongs to you - on the sideline at football practice with your kid, or sat at the table with the family over breakfast without your phone in your hand. Making decisions about the business instead of reacting to it. Knowing what's coming in next month, what's outstanding, and what needs doing - without being the one holding all of it in your head.

Clients who work with me stop losing sleep over the things they're forgetting. They start running the business instead of surviving it.

If you're a builder, contractor, or trades business owner with a crew behind you and a back office held together with goodwill and spreadsheets, this is where it changes.

Fill the contact form, book a call, or take the quiz below to see which package fits where you are right now.

Ready to Hand It Over? Hire a VA Who Stays On It.

Book a free 30-minute call. Tell me what's taking up your time.

Most clients come in wanting fewer emails in their inbox. What they leave with is something quieter - a back office that runs without them, and processes that stay documented so nothing depends on their memory.

The call is 30 minutes. No prep, no pitch deck. Just tell me what's slipping and we'll work out whether I'm the right fit.

Once we've spoken, I send a proposal built around what you actually told me, not a generic package. You'll see exactly what's included and what it costs. If you're in, payment's confirmed upfront and you're onboarded within 48 hours. From there it's mostly async - I work through whatever we've agreed, inbox, invoices, supplier chasing and keep you updated without booking calls to talk about the work instead of doing it.

Book a free call →
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most frequently asked questions

  • Inbox and diary management, supplier and subcontractor chasing, invoicing and payment tracking, retreat and event logistics, systems documentation and launch support. Essentially anything operational that doesn't require your physical presence or specialist expertise.

  • Zero Chaos Club is fully GDPR compliant. Professional password management tools are used throughout, and an NDA is available before we begin. Your client data is never entered into public AI models.

  • Yes, retainers are how I work. Trades and construction admin isn't a one-off job, it's ongoing and a retainer means I'm ahead of your calendar rather than reacting to whatever's on fire that week. If you're not sure a retainer's right for you yet, get in touch and we can talk through what makes sense.

  • Retainer packages are billed monthly in advance, paid in full before the work starts.

  • Unused hours don't roll over - retainer packages are priced on monthly availability, not just time spent. That said, the hours are rarely unused once we're properly set up and running.

  • Once the discovery call is done, paperwork's signed and payment's cleared, most clients are onboarded and offloading tasks within 48 hours.