The Steady Hands

£700/month

Handled within one working day.

So you can be on site, not on your laptop.

You didn't start this business to spend your evenings catching up on emails. You built it to be on site, doing the work you're actually good at. But right now the admin follows you everywhere. The quote that should've gone out Monday. The architect you keep meaning to contact. The Instagram account that hasn't been touched in weeks.

This is for the builder who knows exactly where they want to be in the next two years but needs the space to actually get there. You stay on site. The right people start hearing your name. Architects see your portfolio. Residential clients get a response before they go elsewhere.

What's included

Inbox & enquiries

Enquiries received by mid-afternoon get a reply that same day, filtered so only what genuinely needs you lands in your lap. No more checking your phone on site to see what's piling up.

Email management Enquiry handling Same-day response Client comms

Diary & scheduling

Site visits booked, appointments confirmed, jobs lined up in the right order. You know where you need to be without spending Sunday night piecing the week together.

Job scheduling Appointment booking Site visits Calendar management

Quotes & follow-ups

Quotes go out the day you ask for them. If a lead's gone quiet, I follow it up before they've moved on to whoever answered first. Nothing sits half-written in a draft folder.

Quote preparation Lead follow-up Client proposals Conversion tracking

Invoicing & payment chasing

Invoices raised on completion every time, without you having to remember. Overdue payments chased on a set schedule until they're settled. You won't be the one making awkward calls at month end.

Invoice raising Payment chasing Overdue tracking Cash flow

Client onboarding & reviews

New clients get everything they need from day one. Once the job's done, the review request goes out while it's still fresh, not three weeks later when nobody remembers. The work you do starts building the reputation you're after.

New client setup Job onboarding Review requests Client experience

Supplier comms & weekly wrap

Basic supplier follow-ups handled. Every week you get one clear summary: what came in, what went out, what's been dealt with.

Supplier liaison Weekly summary Comms log Progress tracking

Best for: Builders, bricklayers, joiners and groundworkers running their own show, first few years in, doing every piece of admin themselves and ready to stop.

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