The Right Hand

£1,500/month

Same-day on anything time-sensitive. Everything else within 24 hours.

So you can build the business, not chase it.

You've got more jobs running, more people to manage, more to keep track of. It should feel like growth. Some days it does. Most days it just feels like everything still comes back to you.

Three jobs on the go, a payment still outstanding, and someone needs a certificate nobody can find. You didn't build this to spend your evenings chasing your own paperwork.

This is for the firm that's grown but hasn't built the back office to match it. Standards hold across every project. Nothing falls over between your check-ins. You're looking for the next job instead of turning round to see what's slipping behind you.

What's included

Everything in The Steady Hands, plus all of the below.

Full inbox ownership

The inbox is mine across the full working week. Every message gets handled or escalated, and it only lands on your desk when it genuinely needs your call.

Full-week coverage Priority filtering Response handling Client comms

Subcontractor & supplier management

Subbies and suppliers onboarded with the right paperwork from day one. Slow responses chased, relationships kept moving, so a job doesn't start slipping because someone went quiet.

Subcontractor onboarding Supplier coordination Invoice management Chasing

Payment applications

Applications to QS and main contractors go in correctly and on time. No missed deadline, no underpayment because paperwork landed late. What you're owed gets claimed.

QS applications Main contractor billing Application tracking Payment schedules

RAMS & health and safety

RAMS ready and on file before anyone asks for them. H&S documentation kept current. You're not scrambling the night before a site start because something's gone missing.

RAMS Method statements Risk assessments H&S documentation

Compliance & certification

Every certificate, licence and insurance policy logged and monitored, with renewals tracked months out, not weeks. The proof pack's ready the moment a main contractor asks for it.

Certification tracking Insurance renewals Training expiry Warranty logging

Records & reconciliation

Orders and deliveries reconciled, records kept in the shape your bookkeeper needs. No month-end scramble trying to piece together what happened on site three weeks ago.

Bookkeeping prep Delivery reconciliation Order tracking Month-end records

Best for: Construction firms and contractors with a small crew and several jobs running at once, where every problem and every question still finds its way back to the owner.

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